I’ve changed my mind, can I return my product?
Yes, we allow this. Most companies wont allow this, but we are happy to for a full 60 days from date of purchase!. As long as the product is in brand new condition (Yes it can be opened!), we will allow you to return it. Please note that all returns are for the product only and don't include the shipping costs.

My product is damaged or not working properly. What do I do?
Sometimes the product you receive may have been damaged in transit or is not working properly. This is covered under our full 60 day warranty. Firstly please contact us, our support team may be able to help get your product working properly. If not, we will either repair the unit or send you a brand new one.

I want to cancel my order. Can I cancel it?
Sure, as long as the product has not been sent, we can cancel it and refund your money. Please contact us asap if you wish to cancel. If the item has been sent from our warehouse, please wait for the item to arrive, then we can organise a return.

Full 5 Year Warrenty On All Our Cables and 12 Months on our Devices, Like Our HDMI Switches and Spittters

All of our cables are covered by a 5 year warranty against manufacturing defects. We will replace any faulty items.

If you need to return a product, here's how to do it:

1. First, contact our support team so that we can assess your returns claim.

2. If a return is applicable, a unique Return Merchandise Authorisation (RMA) number will be issued to you.

3. Our support team will give you all the details you require to complete the return.

4. Once an RMA number is issued, customers have 14 days to return the product back to our office. We will take care of the rest.

Any items returned to our office without an RMA number will not be accepted or processed. Please ensure you contact our support team and get issued an RMA number before returning an item.